Data protection policy

JumpYard is committed to protecting your privacy when processing your personal data.
This data protection policy explains how JumpYard collect and use your personal data and what your rights are.
We and our suppliers take measures to ensure that your personal data is always protected by us and that the processing is done in accordance with applicable data protection rules.

By using JumpYard’s services, you accept our Data Protection Policy and our processing of your personal data.
You also accept that JumpYard uses electronic communication channels to send you information.
It is important that you read and understand our Data Protection Policy before using our services.

Contact details

If you have any questions about our handling of your personal data and how we work with privacy and data protection,
please contact us at
gdpr@jumpyard.se.

We collect customer data such as name, email address, telephone number, date of birth, payment information and information about the services you use with us. In addition, we also process other information that you have provided in your contacts with us.

When you make a booking or inquiry with us, we use information such as your name, email address, telephone number, date of birth and payment information. The purpose of this processing is to fulfill our agreement with you by being able to administer your booking and, if necessary, contact you with any questions.

We also use the same information as above to provide information about updates to our services, to market our services directly to you and to conduct customer satisfaction surveys. The purpose of this processing is our legitimate interest to keep you as a customer informed about changes to our services, to market existing or new services and to improve our services for your benefit.

We collect the information when you become our customer and provide us with information.

We collect information by using cookies on our websites that collect information on and from your browser.

We keep your personal data for a maximum of two years after your last visit or other contact with us. We also retain personal data when required to fulfil our legal obligations (e.g. for accounting purposes). Thereafter, your data is securely erased or anonymised so that it can no longer be linked to you. If you terminate your customer relationship with us, your personal data will be deleted and your visit and purchase history and transaction data will be anonymised.

Under certain circumstances, we may share information about you with suppliers and subcontractors. We use suppliers for various services, such as booking systems and payment systems. To fulfil our contractual obligations to you as a customer, your information may be shared with these suppliers.

You have the right to know what we do with your personal data, such as when and how your personal data is processed and why. We meet your rights regarding your personal data in accordance with the General Data Protection Regulation (GDPR). This includes your rights of access, rectification, erasure, restriction of processing, objection, complaint and compensation.

If you have any questions about our handling of your personal data and how we work with privacy and data protection,
please contact us at
gdpr@jumpyard.se.